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Customer Service

Payment

Accepted Payment Method

At Parcel Mannan, we currently offer Cash on Delivery as the only payment option for your food delivery orders. We are working to introduce credit card and UPI payment options soon, so stay tuned for updates!

RETURNS
Return Policy

Due to the nature of our products, we currently do not accept returns for food items. However, if there is an issue with your order (incorrect item, quality concerns, etc.), please contact us within 24 hours of delivery.

Resolution Process
  1. Contact our customer service.
  2. Provide your order number and details of the issue.
  3. We will work with you to resolve the concern, which may include a replacement or refund
DELIVERY
Delivery Areas

Please enter your address during checkout to confirm delivery availability.

Delivery Fees
  • Standard Delivery:  (typically arrives within 30-60 minutes/depends on distance).
Order Tracking

You will receive a confirmation email with tracking details after placing your order, allowing you to monitor its status.

QUALITY & SAFETY
Food Quality

At Parcel Mannan, we are dedicated to serving high-quality meals. Our ingredients are sourced from trusted suppliers, and we follow strict hygiene practices in our kitchen.

Safety Standards

We comply with all local health regulations and safety standards to ensure that our food is safe for consumption. Regular inspections are conducted to maintain our high standards.